Your privacy matters to us at Glamour Free. This privacy statement describes how we handle your data, including its collection, application, transfer, and disclosure, when you utilize our websites, apps, interact with us via social media, email, or phone, or when you engage in our competitions or events.
Collection of Personal Data
We currently collect and process the following types of personal information: Identifiers such as your name, date of birth, gender, address, email address, social media handle, screen name, and phone number.
Sources and Purpose of Data Collection
The majority of the personal data we process is furnished directly by you for reasons like subscribing to our newsletters, joining our Rewards Programme, making a purchase, or participating in a competition. We also collect data indirectly when you follow us on social media platforms.
This information is used to facilitate the delivery of your purchase, keep you updated on new offerings, promotions, and any policy changes, and for operational reasons such as geographic location, marketing, and order profiling.
Data Storage and Protection
Your information will be retained for as long as you remain our customer and as long as we are legally required to keep it. If you decide to terminate your customer status, you can contact us to close your account. However, we may still need to retain some of your personal data for legal or regulatory compliance, dispute resolution, fraud prevention, and to enforce our Terms & Conditions.
Cookies
Cookies are small text files stored on your device when you first visit a site. They're used to monitor our marketing campaigns, analyse user behaviour, and maintain the functionality of our website. You can manage and clear cookies on your device according to the manufacturer’s instructions.
Your Rights Under Data Protection Laws
You have several rights under data protection laws, including the right to access, rectify, or erase your personal data under certain conditions. If you wish to exercise these rights, please contact us.
How to Lodge a Complaint
If you have any complaints about our use of your personal data, you can lodge a complaint with our Data Protection Officer at: hello@glamourfree.com
Changes to Our Privacy Statement
We may update this privacy statement periodically. If there are substantial changes, we will post updates on our website, applications or notify you via email.